RefugeeLink is an innovative and impactful initiative to support urban refugee SME business incubation, refugee personal development and mentorship support as well as enhanced access to finance, skills, jobs, markets, technology, and partnerships for urban refugees and host communities.
We work with urban refugees and host communities aged between 18-35 years of age, to identify barriers and opportunities, and we LINK them with strategic partners and vendors to provide solutions to these barriers and opportunities. We prioritize and focus mainly on opportunities in the hospitality industry, construction sector and agribusiness (primarily horticulture and animal husbandry), where we see unique opportunities for refugees and host communities.
At LINK, every SME or refugee has a personal identity and unique profile which catalogues their unique background, aspirations, skills, and opportunities as well as barriers and limitations. We work with this information to customize solutions and opportunities. We provide first mile support in-house, including mentorship, language skills, job readiness interviews and related support, business development services, pitch decks and marketing materials, and then we LINK them to and work with our strategic partners to tailor solutions and other support to our clients.
We draw heavily from our extensive experience of working with refugees and host communities in the Horn of Africa and Great Lakes Region, with partners and clients such as the World Bank, UNHCR, AfDB, IFC, GIZ, JICA, and with Governments of Uganda, Kenya, Sudan, South Sudan, Somalia, Djibouti, Ethiopia, Burundi, DRC, and Rwanda.
Our goal is to support 50,000 refugees and host community individuals and SMEs to become self-sustaining.
Our unique model enhances scale: we do not and cannot provide all the solutions in-house. Instead, we see ourselves as delivering first mile solutions and support, then we LINK with strategic partners and vendors who focus exclusively and extensively on providing solutions in the different areas of need for refugees and host communities. These include business membership organisations, restaurants and hotels, language improvement centres, banks and NGOs.
With each client we help or support, we learn and establish new networks and ambassadors. One of our unique offerings is a customer friendly environment with privacy and dedicated team support at our Head Office at Balintuma Road, Kampala, from where our dedicated teams of professionals work with each client to co-create a pathway to sustainable living. We are currently designing online solutions that will enable us to scale up and provide improved onsite and offsite support and solutions to our clients.
Blog
What does economic inclusion truly mean for urban refugees? On January 27th 2026, RefugeeLINK sought…
On December 12, 2025, RefugeeLink was present at a historic gathering at Motiv Bugolobi: Uganda’s…
On 19th November 2025, RefugeeLink held a structured Client Listening and Feedback Session at its…
A quiet revolution is reshaping the landscape of refugee support across East Africa, and…
Our Unparalleled Advantage: A 30-Year Foundation
What sets RefugeeLINK apart is its foundation. We are not a start-up NGO; we are a specialized initiative drawing on the expertise of consultants with over three decades of experience in livelihoods, market systems, and private-sector engagement. This gives us an unparalleled advantage in navigating the complex economic and social landscape of Uganda.